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James Street Group Practice
 James Street Group Practice

New! Patient online services

Order repeat prescriptions
Book appointments online....
summary care record
coded data record
NEW patient online services - repeat prescriptions and online appointment booking. view your summary care record, view your more detailed record

Results from the Friends & Family Test received in AUGUST 2019


Total received

% of total














Extremely likely

71%

Likely


21%
Netiher likely nor unlikely  
2%
Unlikely
 
0%
Extremely unlikely  

6%

Don't know  

0%

 

Patient Comments include:

 

" Dr Law sat down and listened to my problems and was very helpful "

 

" Very thorough Registrar who made sure i was sorted out before leaving the surgery "

 

" Polite attentive punctual "

 

" Always helpful, friendly and get in on time "

 

" The staff i've dealt with are lovely, kind and caring.  It helps to put me at ease "

 

" When i needed to be seen urgently a few weeks ago, I received first class attention "

 

" Gill has been brilliant with the care she has given me.  I will definitely ask for her again "

 

" Admin staff are always helpful and friendly, and Gill the nurse that I saw was very helpful, asked lots of questions and did necessary tests for appropriate treatment "

 

" New on line appointments makes the practice a lot more accessible.  Some good doctors and helpful receptionists"

 

" You have always looked after me and my family as our family doctors "

 

" You can hardly get to see a doctor never no appointments "

 

" I've been with this doctors surgery 63 years and i've always been treated well and you trust the doctors "

 

" Really great practice and always gives 100% on advice "

 

" All the staff are curteous and very helpful "

 

" Not being able to get through at 8am for an appointment and when eventually manage to get through no appoinmtments left "

 

" Always had a reasonably prompt pleasant and professional service "

 

" Some Doctors listen some dont "

 


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