Dr Niall McGreevy

Dr Vicky Jay

Dr Jennifer Law

Dr Rebecca White

Dr Cherryl Timothy-Antoine

Dr Eve Bewley

Wi-fi 

Free wi-fi is available throughot the practice building

Log into Wi-fi Spark

URGENT NOTICE TO ALL PATIENTS - MONDAY 30TH MARCH 2020

Because of staffing problems all James Street clinical staff are temporarily moving to Solway Health Services practice at Workington Community Hospital today.

Our telephone number is not changing (01900 62241).

Because of the Covid 19 pandemic we are arranging for all patients to speak to a doctor or a nurse before they are offered a face to face appointment.

If it is decided that you need a face to face appointment our receptionists will explain to you where you need to go at Workington Hospital.

Thank You James Street Surgery

LOCAL PHAMACY OPENING TIMES

Gourlays Chemist 9am > 6pm

Sandhams chemist 9am > 6pm

Whelans chemist 9am > 11am, closed till 2pm, 2pm >6pm

Moorclose chemist 10am > 6pm

Harrington chemist 9am > 12pm closed till 2pm , 2pm > 5.30pm

Boots chemist 10am . 4.30pm Mon – Friday, 11am > 4pm Sunday

Seaton chemist 9am >6pm

Asda chemist 10am >12pm closed till 2pm, 2pm > 6pm

Tuschem chemist 9am > 5.30pm

Privacy Notice - update COVID 19

James Street Group Practice is committed to protecting your personal information. In the fight against this global pandemic we are currently working with all of our partners in Health and Social Care to ensure information is shared with the right people at the right time to ensure you receive the best possible care.

Data Protection rules will not hinder the sharing of personal information during these unprecedented times and we will continue to process information in accordance with national law and GDPR.

The processing of personal information relating to this is necessary for reasons of planning and providing health and social care to both individual data subjects and is in the substantial public interest in the area of public health and specifically to support the control of an epidemic. For more detailed information regarding the lawful basis to undertake these activities please see the links below:

Public Task Art 6 (1e)

Provision of Health and Social Care/Management of Health Care Systems Art 9(2h)

Public Interest/Public Health Art 9(2i)

Vital Interests of a Data Subject Art 9(2c)

Monitoring Epidemics Recital 46

UPDATE - CORONAVIRUS 18th MARCH 2020

Coronavirus update to Patients - 18th March 2020

Due to the current pandemic, we ask patients DO NOT attend the surgery for any reason unless you have spoken to a nurse or doctor first. Please call before prior to coming to the surgery.

Staff are working extremely hard to ensure the telephones are answered as quickly as possible for you, your patience is much appreciated.

If you live alone and have a high temperature or a new continuous cough, you should self-isolate for seven days. You do not need to contact NHS 111 at this stage.

If you live in a household with others and have a high temperature or a new and continuous cough, both your-self and all the others in your household should stay isolated together for 14 days.

You should work from home where possible, and avoid venues such as pubs, clubs, theatres and restaurants.

Pay particular attention to the advice if you are over 70, pregnant, have underlying health problems.

More information can be found at: https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people

DO NOT CALL THE NHS 111 helpline if you have a mild or moderate illness instead seek advice online.

DO CALL NHS 111 If your illness becomes more severe.

We need to concentrate our efforts on those patients who require medical assessment for other urgent conditions and treatment. These patients will still be seen and treated after a telephone consultation.

All routine work will be suspended for the time being to avoid the virus spreading between patients.

Prescriptions will be supplied directly to your chemist and we thank you for using online ordering or the prescription line (01900 603535), please tell us when requesting your medication which chemist you want it to go to. Please be advised you cannot collect paper prescriptions in surgery.

Please keep our receptionists free to answer queries about appointments.

Monitoring of highest risk medication will continue & Appointments for patients continued where necessary.

We thank you all for your help and patience with these unprecedented times. We will continue to update you as soon as we can.

Thank you for your help and co-operation.

All GPS and staff of James Street Group Practice Workington

https://northcumbriaccg.nhs.uk/contact-us/coronavirus-information

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

https://www.ncic.nhs.uk/application/files/8815/8264/4622/Coronavirus_A4_Press_Ad_or_poster.pdf

Patient online access to records

James Street Surgery is pleased to offer to patients the opportunity to have online access to some parts of their medical record.  This may include information relating to medication, allergies and adverse reactions.  We also now offer online access to book and cancel appointments and to order repeat prescriptions.  

Ever accidentally forgotten your appointment?

Ask the receptionist to sign you up for text message reminders for all your practice appointments.

Sign up for electronic prescriptions

This means that prescriptions can be sent straight to your nominated pharmacy electronically.

If you see a doctor in the surgery, a prescription can be sent electronically to your pharmacy. By the time you get to the pharmacy, the staff will have had a chance to dispense the prescription.

Make your life easier

If you take regular medications, you will benefit from electronic repeat dispensing: you can collect your medication each month from the pharmacy without having to come to the surgery and without having to request the prescription by phone or in writing. Ask the receptionist for a leaflet about this.

To nominate which pharmacy you would like your electronic prescriptions sent to, ask your pharmacist, or inform the receptionist.

Read more here....

At James Street Group Practice, we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know to whom you are speaking, so our practice staff wear a name badge and identify themselves on the telephone.

Our team includes seven GPs and a qualified Nurse Practitioners.  We also have three Nurses and three Health Care Assistants.  In addition to this, as a training practice we also have (usually two) GP Registrars – qualified doctors who are training in General Practice.  We are also a training practice for Foundation doctors – these are qualified doctors still in their formal hospital training, who also spend some time in General Practice.  You may sometimes see one of these doctors.

This team is supported by an administrative team including a Practice Manager, Deputy Practice Manager, Medicine Manager, general administration, reception and cleaning teams.

We offer a full general practice service as well as specialist clinics for diabetics, asthma sufferers and those with heart disease. We also offer minor ailments and minor surgery clinics, a travel clinic, counselling, drug and alcohol services and child health and immunisation clinics

The practice offers a range of appointments daily with GPs and other health care professionals. Appointments are available in the morning and the afternoon, Monday to Friday, between the hours of 08.30 and 18.00. Appointments can be booked over the telephone from 08.00 every morning.

The area served by James Street Group Practice is in the district covered by Cumbria CCG.  Cumbria CCG is responsible for ensuring you get all the services you need. For details of all primary care services in the area, look at the guide to Primary Care Services at http://www.cumbriaccg.nhs.uk/index.aspx or get the information you need at www.nhs.uk.

Use of patient information to provide better care

Information in medical records is used to improve the way health care is delivered. By linking information from the different places you receive care, the NHS can improve the services offered and carry out research into the treatments for various diseases and illnesses, e.g. by comparing treatments received in different areas to determine what works best.

NHS England are introducing a new data extraction system (GPES – General practice Extraction Service) which will allow anonymous sharing of some aspects of patients’ medical records. Your postcode or NHS number (not your name) will be used to link your records in a highly secure system, so your identity is protected. Only the minimum amount of information will be used and strict legal and confidentiality rules will be followed.  

This process is completely automated and that no data will be sold or released to pharmaceutical or private companies. If you are happy for your information to be shared then you do not need to do anything. However you can choose to opt out of this process by writing to, or emailing the practice, and we will record this on your medical records thus preventing your information being shared.

Infection Control

The practice recognises the need for good infection control.  All staff undertake appropriate training in how to protect patients, themselves and other colleagues from infection.  We have a policy which is available on request.  At the entrance to the practice we have an antibacterial hand gel dispenser.  Please use this every time you visit the surgery and you will be helping to keep safe from infection.  Similarly, if you believe you might be suffering from a contagious infection, please don’t come to surgery; ring for advice.