Repeat prescriptions

If you take medication on a long-term basis, you can order a repeat prescription in a number of different ways:

By using patient online services – this is the fastest method, and links directly to your medical record (you must register for this service).
By ringing our 24 hour repeat prescriptions hotline on (01900) 603535. This is an automated answer machine that will prompt you as you go.
Alternatively, you can order a repeat prescription by coming down to the surgery and filling in an order form and posting it in the repeat prescriptions box in reception.
You can also request a repeat prescription by completing the secure online form below.
To save yorself having to ask for regular medication every month, ask us to enrol you for electronic repeat dispensing – see the bottom of this page….

Your prescription cannot be ordered more than 7 days in advance of its due date and the prescription will be available for you to pick up after two working days.

Collection by a chemist

James Street Surgery offers a service whereby your prescription can be sent to your choice of local chemist – these include Gourlay’s, Whelan, Sandham, Tuschem, Boots and Urwin. To use this service simply inform a member of the reception team your preferred chemist or state your preferred chemist when you call the repeat prescription hotline. Your prescription will be ready to collect from that chemist within three working days.