Monday 24th August Anima Update

ur new Anima triage system is now live for all medical and administrative requests.

We are currently experiencing a very high number of calls to the practice, which is making it difficult for our Reception Team to answer all calls promptly.

If you need to contact the practice or request an appointment, please use Anima via the NHS App or our website wherever possible. Anima will ask you a few questions to make sure our clinical team has the information they need to assess your request appropriately.

Using Anima online is often the quickest and easiest way to contact us.

Our Reception Team are still available to help patients who are unable to use the online system or who need additional support.

Thank you for your patience and understanding while we get used to our new system.

Access the Anima forms

Date published: 24th August, 2026
Date last updated: 24th August, 2026