Time to prepare Flu season is on it’s way this year, Most Eligible adults will be vaccinated in October inline with new national guidance This is to ensure maximum protection as flu typically circulates later in the year Pregnant ladies and children are the exception to this and will be vaccinated from the 1st of…
News
A plea from our staff
please continue to be kind, patient and courteous to all our staff. Our staff should be able to come to work and serve our community without fear or violence, abuse … [continue] A plea from our staff
NHS 111 mental health option 2
If you, or someone you know, is experiencing a mental health crisis, you can now call NHS 111 and select option 2 for urgent mental health support. NHS 111 is … [continue] NHS 111 mental health option 2
Update Monday 22nd July – System outage
Please be aware access to our IT systems has now been restored. Please be aware that we will not know how the IT systems will operate following the global outage … [continue] Update Monday 22nd July – System outage
System outage!! -Friday 19th July 2024
Due to an international IT system fault we are unable to access our IT systems. This includes appointment booking, blood results, referrals etc. We have no timescale for this fault … [continue] System outage!! -Friday 19th July 2024
Prescription Prepayment Certificate (PPCs)
Please see for update to prescription prepayment certificate (PPCs)
Visit your local pharmacy first for seven minor conditions
From 31st January, patients can pop down to their local pharmacy for help with seven minor conditions which would previously have required a GP appointment. Almost all pharmacies will offer … [continue] Visit your local pharmacy first for seven minor conditions
❗️The way you access the practice is changing on 10 January 2024❗️
How will this work? 1) Patients with a query will fill in a short questionnaire. This will give our clinicians the information they need to assess your needs. If you can do this online via our website this frees up the phone lines so our receptionists can help patients who cannot fill in the form…
The way you access appointments is changing!
We want to share some exciting news about a significant change to our appointment system that will improve how Workington GP Practice delivers healthcare services to you from 10 January 2024 – we are moving to a Total Triage model. Total Triage is a new approach recommended by NHS England to improve accessibility to Primary…
Practice Website
We are pleased to announce the practice has completely rebuilt and relaunched our website. This will go live Monday next week ( 13/11/23). This has been done to improve content, increase ease of use for patients and install additional accessibility features. The new website also contains links to the new patient online triage submission portal….
New ways to get in touch with the practice
Starting on Monday 13 November we are introducing a new way to contact the practice for requests where you do not need to be seen face to face. This new software is called Accurx and is replacing the software we previously used (Online Consult). It can find found via the practice website. Please do not…
Chronic Disease Management –
We have made changes to our management of long term conditions appointment for 23/24, this includes conditions such as Asthma, Diabetes and others. For all appointments (where possible) we will be using a new self booking system via SMS message. Using this system enables you to book the correct annual review appointment via a secure…